About Us
behind the scenes at TRACE2 Biometrics
What we do
TRACE2 Biometrics delivers reliable Live Scan fingerprinting solutions for individuals and organizations, helping facilitate background checks, licensing procedures, and various legal requirements with speed and accuracy.
Who We serve
Fingerprinting services should be three things: simple, effortless, and affordable. We make this possible for businesses, government agencies, and individuals across Chicagoland.
Accuracy
Ensure that our fingerprinting service maintains a high level of accuracy. Fingerprints rejected due to technician error will be done at no additional cost.
Privacy and Security
Place a strong emphasis on protecting the privacy and security of customers’ personal information and fingerprint data.
Customer Service
Ensure our staff is knowledgeable, approachable, and capable of addressing customer inquiries and concerns promptly and courteously.
Continuous Improvement
We actively evaluate and update our processes, technologies, and training programs to stay ahead of industry advancements and meet evolving customer needs.
Our principles
We rely on four principles to inform how we communicate, share information, and work towards to serve our clients. Together, these principles inform the most valuable technology we possess: culture.
Meet our Founder
We Couldn’t Do It Without Them
Priscilla Lugo, MHRM
Community involvement
We take pride in actively engaging with and contributing to the local community in meaningful ways.
Trusted Partners
We take pride in collaborating and working with other businesses in the community.
reliable and efficient fingerprinting services for businesses
If you are interested in more information, or setting up an account for your agency or facility, please contact Priscilla Lugo, Account Director, by phone or email.